A nationwide survey of more than 300 end users, operators, landlords, and developers found that an agile workplace has a positive impact on user engagement.
The survey—conducted by The Instant Group, a workplace innovation company, and the architectural firm HLW—also exposed a blurring of the lines separating “flex” and “conventional” approaches to office design and operations.
“Agile working practice has been widely adopted and is now viewed as a strategy to mitigate uncertainty and risk,” observed the authors of the research report based on the survey titled The Marketplace for Flexible Work. “Furthermore, many companies now see agile solutions as offering value to their business planning.”
Peter Bacevice, HLW’s Director of Research, adds, “Today’s workplace calls people to action and to do great things. Great workplaces inspire people and provide the essential staging for the cultivation of community from which fresh ideas emerge, evolve, and underpin sustained business growth.”
End users of co-working and flex office spaces spend an average of 54% of their total work weeks in these spaces, the survey revealed. Among its respondents, 83% of the survey’s end users of co-working and flex space claim they’ve benefited from these new work environments over the last five to 10 years. And 71% stated that these workspaces positively affect the ways that they engage their work.
The survey found a high level of satisfaction with flex and co-working spaces among end users. Image: The Instant Group/HLW
End users say they are thriving in flex office spaces because these environments expand their professional networks and business opportunities, engender innovation, and give them a higher feeling of energy. The experience in these kinds of office spaces is akin to what users might encounter in hotel operations, observed John Williams, Instant’s head of marketing.
It’s not surprising, then, that while the majority of end users expect they will be working in a range of work environments in the future, more than two-fifths (42%) expect to be using flex office spaces more going forward in their work lives.
Three-fifths of corporate respondents to the survey agreed that the rise of co-working and flexible approaches to office design and operations has benefited their businesses, particularly in the area of being able to add or reduce the amount of space needed to seat employees at any given time.
Corporate tenants are looking for maximum flexibility from the workspaces they lease. Image: The Instant Group/HLW
For landlords, flex and co-working space creates value for their portfolios, the survey found. And office operators see the growth of these approaches as a way to gain more market share from corporate tenants.
While corporate tenants remain divided on co-working and flex space as a short or long-term solution for their companies, more than two-fifths of landlords agreed that flex space is a long-term solution, and 72% agreed that working with co-working operators that have a strong brand has “significant benefits” for their development.
“There is still much work to be done by the landlord market to assess who these potential clients [for flexible spaces] are and their specific demands, but the desire is there to adapt their offer to the market,” wrote John Vaughan, Instant’s Director.
Overwhelmingly, all respondents agree that wireless connectivity and wireless security are the most important technology-related features of flex and co-working spaces. Printing compatibility and printing security were also very important to almost two-thirds of respondents.
And with leases, on average, down to as low as 5.2 years, and with the average tenure or stay around 36 months for operators, the choice among tenants between a “flex” or “conventional” approach is now based more on cash-flow and strategic considerations than the length of stay.
Related Stories
Coronavirus | Aug 25, 2020
Video: 5 building sectors to watch amid COVID-19
RCLCO's Brad Hunter reveals the winners and non-winners of the U.S. real estate market during the coronavirus pandemic.
Coronavirus | Jul 20, 2020
Student housing amid the pandemic, infection control in buildings, and future airport design on "The Weekly"
Experts from Core Spaces, Bala Consulting Engineers, and Populous were interviewed in the July 23 streaming program from Horizon TV.
Coronavirus | Jul 10, 2020
HOK, Cushman & Wakefield, and HMC Architects hold sway on July 16 "The Weekly"
“The Weekly,” a new streaming program for the commercial design and construction industry, to feature experts from HOK, Cushman & Wakefield, and HMC Architects. Tune in July 16 for insight on social media and interior design, the future of the workplace, and healthcare design after COVID-19.
Office Buildings | Jul 9, 2020
Sydney will be home to the world’s tallest hybrid timber tower
SHoP Architects, in collaboration with BVN, is designing the project.
Office Buildings | Jun 25, 2020
New HQ for Chinese tech supplier will feature gardens on every floor
NBBJ’s spiral design maximizes worker exposure to the green spaces.
Coronavirus | Jun 12, 2020
BD+C launches 'The Weekly,' a streaming program for the design and construction industry
The first episode, now available on demand, features experts from Robins & Morton, Gensler, and FMI on the current state of the AEC market.
Office Buildings | Jun 1, 2020
Luxembourg office complex breaks ground in Belval
Foster + Partners designed the building.
Office Buildings | May 27, 2020
512 West 22nd Street: Biophilic design on the High Line
COOKFOX Architects designed the project.
Coronavirus | May 18, 2020
Infection control in office buildings: Preparing for re-occupancy amid the coronavirus
Making workplaces safer will require behavioral resolve nudged by design.