The intensifying race to find and keep talent in an increasingly competitive digital business environment have enabled employees to reshape the workplace in their image, including access to a flexible work environment and schedule, overall health and well-being programs, childcare, meal services, and sustainability initiatives.
And the latest data show that employers now see that these investments are critical to their workers’ business performances.
These are among the findings from new “future of work” research, conducted by JLL and Harvard Business Review, which previewed at the World Economic Forum in Davos, Switzerland, last January.
A poll of 342 executives found that 83% agree that an attractive and flexible work environment is essential to attract and retain the talent they need to innovate and deliver business value in a competitive digital business environment and tight labor market.
More than half of the organizations these executives represent (57%) rate “human experience” as a top priority. “When we talk about human experience in the workplace, it’s really a recognition that, first and foremost employees are human beings with full lives beyond work that encompass friends, families, and varied interests, passions, and commitments,” states the authors of this research report. “So human experience efforts focus on improving how fluidly workers can integrate all of these pieces of the puzzle.”
This thinking is in line with a recent story in the New York Times that examined how wellness initiatives were ramping up in workplaces across the country. Corporate Wellness Magazine’s website also recently ran an article about how offices are merging tech and design for workplace wellness.
Over the past two years, almost one-third (32%) of JLL/Harvard survey respondents adjusted workplace design as a means to enhance the employee’s experience on the job. Another 31% adjusted workplace policies to accommodate flexible work schedules and working remotely.
And 53% of organizations plan to invest in human experience over the next two years. In that effort, more organizations are seeking their employees’ feedback and changes regarding workplace changes.
Already, more than half (53%) of respondents provide workers with the digital technology they need to work remotely or on a flexible schedule. And more than two-fifths of respondents have been customizing tis technology to employee preferences, by providing options to accommodate different people’s work styles and preferences.
A strong majority of respondents also place as a top priority the development of programs to support their employees’ health and well-being. For example, 35% of organizations are providing workplace amenities such as childcare and meal services, and 24% of organizations offer onsite recreation equipment.
Employee demand is also driving sustainability initiatives, say 55% of the organizations polled.
These efforts often result in more effective recruitment and retention. Because of their human experience initiatives, 36% of organizations report greater success retaining talent, 44% report improved employee morale, and 34% report improved productivity.
The research also found that:
•43% of organizations provide an appealing physical environment that fosters professional collaboration.
•42% offer new health and wellness benefits at little or no cost to employees.
•44% providing employees with opportunities, such as volunteer programs, to make meaningful social contributions unrelated to work.
The benefits from human experience initiatives include:
•greater brand image and recognition (29% of organizations polled).
•greater innovation (28%).
•greater visibility in the market and community (28%).
•greater customer satisfaction (27%).
•better relationships with suppliers and partners (21%).
•greater profitability (17%).
Related Stories
| Apr 6, 2013
First look: GlaxoSmithKline's double LEED Platinum office
GlaxoSmithKline and Liberty Property Trust/Synterra Partners transform the work environment with the opening of Five Crescent Drive
| Apr 5, 2013
No evidence that mandatory building energy labeling improves efficiency, study says
The Building Owners and Managers Association (BOMA) International and the Greater Boston Real Estate Board (GBREB) released a report, “An Economic Perspective on Building Labeling Policies,” that questions the efficacy of mandatory building energy labeling.
| Apr 5, 2013
'My BIM journey' – 6 lessons from a BIM/VDC expert
Gensler's Jared Krieger offers important tips and advice for managing complex BIM/VDC-driven projects.
| Apr 5, 2013
Projected cost for Apple's Campus 2 balloons to $5 billion
Campus 2, Apple Inc.'s proposed ring-shaped office facility in Cupertino, Calif., could cost $5 billion to build, according to a report by Bloomberg.
| Apr 3, 2013
5 award-winning modular buildings
The Modular Building Institute recently revealed the winners of its annual Awards of Distinction contest. There were 42 winners in all across six categories. Here are five projects that caught our eye.
| Apr 2, 2013
6 lobby design tips
If you do hotels, schools, student unions, office buildings, performing arts centers, transportation facilities, or any structure with a lobby, here are six principles from healthcare lobby design that make for happier users—and more satisfied owners.
| Mar 29, 2013
PBS broadcast to highlight '10 Buildings That Changed America'
WTTW Chicago, in partnership with the Society of Architectural Historians, has produced "10 Builidngs That Changed America," a TV show set to air May 12 on PBS.
| Mar 29, 2013
Shenzhen projects halted as Chinese officials find substandard concrete
Construction on multiple projects in Guangdong Province—including the 660-m Ping'an Finance Center—has been halted after inspectors in Shenzhen, China, have found at least 15 local plants producing concrete with unprocessed sea sand, which undermines building stabity.
