The intensifying race to find and keep talent in an increasingly competitive digital business environment have enabled employees to reshape the workplace in their image, including access to a flexible work environment and schedule, overall health and well-being programs, childcare, meal services, and sustainability initiatives.
And the latest data show that employers now see that these investments are critical to their workers’ business performances.
These are among the findings from new “future of work” research, conducted by JLL and Harvard Business Review, which previewed at the World Economic Forum in Davos, Switzerland, last January.
A poll of 342 executives found that 83% agree that an attractive and flexible work environment is essential to attract and retain the talent they need to innovate and deliver business value in a competitive digital business environment and tight labor market.
More than half of the organizations these executives represent (57%) rate “human experience” as a top priority. “When we talk about human experience in the workplace, it’s really a recognition that, first and foremost employees are human beings with full lives beyond work that encompass friends, families, and varied interests, passions, and commitments,” states the authors of this research report. “So human experience efforts focus on improving how fluidly workers can integrate all of these pieces of the puzzle.”
This thinking is in line with a recent story in the New York Times that examined how wellness initiatives were ramping up in workplaces across the country. Corporate Wellness Magazine’s website also recently ran an article about how offices are merging tech and design for workplace wellness.
Over the past two years, almost one-third (32%) of JLL/Harvard survey respondents adjusted workplace design as a means to enhance the employee’s experience on the job. Another 31% adjusted workplace policies to accommodate flexible work schedules and working remotely.
And 53% of organizations plan to invest in human experience over the next two years. In that effort, more organizations are seeking their employees’ feedback and changes regarding workplace changes.
Already, more than half (53%) of respondents provide workers with the digital technology they need to work remotely or on a flexible schedule. And more than two-fifths of respondents have been customizing tis technology to employee preferences, by providing options to accommodate different people’s work styles and preferences.
A strong majority of respondents also place as a top priority the development of programs to support their employees’ health and well-being. For example, 35% of organizations are providing workplace amenities such as childcare and meal services, and 24% of organizations offer onsite recreation equipment.
Employee demand is also driving sustainability initiatives, say 55% of the organizations polled.
These efforts often result in more effective recruitment and retention. Because of their human experience initiatives, 36% of organizations report greater success retaining talent, 44% report improved employee morale, and 34% report improved productivity.
The research also found that:
•43% of organizations provide an appealing physical environment that fosters professional collaboration.
•42% offer new health and wellness benefits at little or no cost to employees.
•44% providing employees with opportunities, such as volunteer programs, to make meaningful social contributions unrelated to work.
The benefits from human experience initiatives include:
•greater brand image and recognition (29% of organizations polled).
•greater innovation (28%).
•greater visibility in the market and community (28%).
•greater customer satisfaction (27%).
•better relationships with suppliers and partners (21%).
•greater profitability (17%).
Related Stories
| Mar 27, 2012
Bank of America Plaza becomes Atlanta's priciest repo
Repo will help reset market prices for real estate, and the eventual new owner will likely set rental rates at a new or near the bottom and improve the facilities to lure tenants.
| Mar 26, 2012
McCarthy tops off Math and Science Building at San Diego Mesa College
Designed by Architects | Delawie Wilkes Rodrigues Barker, the new San Diego Mesa College Math and Science Building will provide new educational space for students pursuing degree and certificate programs in biology, chemistry, physical sciences and mathematics.
| Mar 26, 2012
Ball State University completes nation's largest ground-source geothermal system
Ball State's geothermal system will replace four aging coal-fired boilers to provide renewable power that will heat and cool 47 university buildings, representing 5.5-million-sf on the 660-acre campus.
| Mar 21, 2012
10 common data center surprises
Technologies and best practices provide path for better preparation.
| Mar 20, 2012
New office designs at San Diego’s Sunroad Corporate Center
Traditional office space being transformed into a modern work environment, complete with private offices, high-tech conference rooms, a break room, and an art gallery, as well as standard facilities and amenities.
| Mar 16, 2012
Temporary fix to CityCenter's Harmon would cost $2 million, contractor says
By contrast, CityCenter half-owner and developer MGM Resorts International determined last year that the Harmon would collapse in a strong quake and can't be fixed in an economical way. It favors implosion at a cost of $30 million.
| Mar 14, 2012
Plans for San Francisco's tallest building revamped
The glassy white high-rise would be 60 stories and 1,070 feet tall with an entrance at First and Mission streets.
| Mar 13, 2012
China's high-speed building boom
A 30-story hotel in Changsha went up in two weeks. Some question the safety in that, but the builder defends its methods.
| Mar 13, 2012
Worker office space to drop below 100-sf in five years
The average for all companies for square feet per worker in 2017 will be 151 sf, compared to 176 sf, and 225 sf in 2010.
