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Behind all great architecture and engineering work there needs to be an efficient, effective business operation in place. In his Business Behind Design blog, Steven Burns, FAIA, Chief Creative Officer for BQE Software—the company behind Core—and long-time managing director of an architectural practice, offers valuable advice about running a design firm. Topics include project management tips, financial best practices, marketing how-tos, plus advice for maximizing meetings, business software, recruitment and retention, and strategic planning. For more on BQE Software, visit: www.bqe.com.

Steven Burns | Apr 8, 2014

Understanding value billing vs. conventional billing

Every company is a sum of the value it delivers to its clients. What differs from one company to the next is how that value is delivered and perceived. All too often, it is based solely on the fee you charge.

Steven Burns | Mar 27, 2014

Develop strategic thinkers throughout your firm

In study after study, strategic thinkers are found to be among the most highly effective leaders. But is there a way to encourage routine strategic thinking throughout an organization?

Steven Burns | Mar 21, 2014

How to get more referrals

If you’re having a hard time attracting new referrals, here are a few techniques for increasing the number of interactions with potential clients. 

Steven Burns | Mar 19, 2014

Is it time to start selecting your own clients?

Will 2014 be the year that design firms start selecting the clients they want rather than getting in line with competitors to respond to RFPs? That’s the question posed by a recent thought-provoking article.
Steven Burns | Mar 7, 2014

Learning from common leadership errors

As a leader in the AEC world, you’ll likely find yourself making certain mistakes over the course of your career. Here are a few common leadership errors that can easily be avoided.
Steven Burns | Mar 3, 2014

Negotiate your way to success

There are few business skills as important as negotiation. Many successful businesspeople pride themselves on their ability to turn a deal in their favor.  Here are a few key negotiation principles to ensure you’re generally getting a good deal.

Steven Burns | Mar 3, 2014

5 ways to gain clients you actually like

Gaining more clients is one thing. Gaining more clients that you actually like is something else entirely. Here are some tips to perfect the art of attracting and retaining clients that you enjoy working with. 
Steven Burns | Jan 23, 2014

3 fatal flaws your architecture firm has right now

After visiting over 200 architecture firms, I was aghast that so many of them were committing these costly sins of mismanagement and miscommunication, without even realizing it. If I can stop even one more firm from shooting its own foot, then this is worth it.

Steven Burns | Jan 15, 2014

6 social media skills every leader needs

The social media revolution—which is less than a decade old—has created a dilemma for senior executives. While its potential seems immense, the inherent risks create uncertainty and unease.

Steven Burns | Dec 29, 2013

7 ways to make your firm more efficient

In a CEO.com post, Andrew Miller, president of ACM Consulting, shares the seven organizational efficiency strategies he encounters most frequently as he works with corporate executives to boost their performance. 

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