A new research report explores the past, present, and future of the workplace and reveals how organizations are using new strategies to improve the productivity and success of employees.
The International Facility Management Association (IFMA) released Distributed Work Revisited: Research Report #37, which is a follow-up to its 2009 Distributed Work report. Workplace strategy and design experts HOK helped IFMA develop and analyze the survey, collect the case studies and write the report.
IFMA members from 538 different organizations worldwide—83% were from the U.S. and Canada—completed an online questionnaire about their on- and off-site workplace accommodations, operational needs, technologies, specific facilities, change management processes and measurements for success. The area occupied by participating organizations ranges from 50,000 to more than 1 million sf. Distributed Work Revisited summarizes the complete survey results and provides a detailed analysis of the findings.
The report features case studies describing innovative distributed work programs across different stages of maturity in eight organizations: Microsoft, GSK, eBay, Credit Suisse, the U.S. General Services Administration, Accenture, Rockwell Collins and the City of Calgary. Results of the study reveal some surprising details about today’s workplace. Highlights include:
• Distributed work is still a relatively new concept. Sixty-one percent of facility professionals responding to this survey reported using unassigned workspaces in their facilities. Only 18% of survey participants have had a distributed work program in place for more than 10 years and 37% for more than five years.
• One hundred percent of survey respondents who reported implementing unassigned on-site distributed work options cited work-life balance as being a “very important” reason for doing so. Other factors listed as “very important” were to accommodate changes in the organization’s size (64%), leverage new technology (62%), increased productivity (60%), align with organizational goals (59%), cost savings (57%), improved flexibility (56%) and benefits for employees (55%).
• Employee benefits are the major drivers for off-premise solutions, enabling organizations to improve flexibility and support work-life balance.
• Respondents reported that distributed work strategies appeal most to Generation X (aged 35-48) employees, possibly because they work more independently than other groups and are more likely to have family commitments that require flexibility in how and where they work.
• The most popular on-site distributed work settings among respondents are spaces that promote collaboration and innovation, including war/project rooms (72%), huddle rooms (70%) and open lounge/soft seating areas (67%).
• More organizations are providing incentives to employees adopting distributed work. Thirty-three percent of respondents reported that when they adopted a distributed work policy, they provided an incentive—typically technology such as a laptop or mobile device—to employees. This is up from 18% in 2009.
• More organizations are measuring the results of their distributed work programs. Almost one-third of the organizations engage their workforces in testing and carrying out distributed work settings. This is up from 19% in 2009.
• Despite the expressed importance of employee engagement and satisfaction in achieving successful distributed work programs stated in the interviews, only 45% of the respondents mentioned use of change management processes.
The complete version of Distributed Work Revisited: Research Report #37 is available for sale on IFMA’s website. Funds raised support ongoing and future research.
Related Stories
| Oct 13, 2010
HQ renovations aim for modern look
Gerner Kronick + Valcarcel Architects’ renovations to the Commonwealth Bank of Australia’s New York City headquarters will feature a reworked reception lobby with back-painted glass, silk-screened logos, and a video wall.
| Oct 13, 2010
County building aims for the sun, shade
The 187,032-sf East County Hall of Justice in Dublin, Calif., will be oriented to take advantage of daylighting, with exterior sunshades preventing unwanted heat gain and glare. The building is targeting LEED Silver. Strong horizontal massing helps both buildings better match their low-rise and residential neighbors.
| Oct 12, 2010
Guardian Building, Detroit, Mich.
27th Annual Reconstruction Awards—Special Recognition. The relocation and consolidation of hundreds of employees from seven departments of Wayne County, Mich., into the historic Guardian Building in downtown Detroit is a refreshing tale of smart government planning and clever financial management that will benefit taxpayers in the economically distressed region for years to come.
| Oct 12, 2010
The Watch Factory, Waltham, Mass.
27th Annual Reconstruction Awards — Gold Award. When the Boston Watch Company opened its factory in 1854 on the banks of the Charles River in Waltham, Mass., the area was far enough away from the dust, dirt, and grime of Boston to safely assemble delicate watch parts.
| Oct 12, 2010
Building 13 Naval Station, Great Lakes, Ill.
27th Annual Reconstruction Awards—Gold Award. Designed by Chicago architect Jarvis Hunt and constructed in 1903, Building 13 is one of 39 structures within the Great Lakes Historic District at Naval Station Great Lakes, Ill.
| Oct 12, 2010
From ‘Plain Box’ to Community Asset
The Mid-Ohio Foodbank helps provide 55,000 meals a day to the hungry. Who would guess that it was once a nondescript mattress factory?
| Oct 11, 2010
HGA wins 25-Year Award from AIA Minnesota
HGA Architects and Engineers won a 25-Year Award from AIA Minnesota for the Willow Lake Laboratory.
| Oct 8, 2010
Union Bank’S San Diego HQ awarded LEED Gold
Union Bank’s San Diego headquarters building located at 530 B Street has been awarded LEED Gold certification from the Green Building Certification Institute under the standards established by the U.S. Green Building Council. Gold status was awarded to six buildings across the United States in the most recent certification and Union Bank’s San Diego headquarters building is one of only two in California.
| Oct 6, 2010
Windows Keep Green Goals in View
The DOE's National Renewable Energy Laboratory has almost 600 window openings, and yet it's targeting LEED Platinum, net-zero energy use, and 50% improvement over ASHRAE 90.1. How the window ‘problem’ is part of the solution.
| Sep 21, 2010
New BOMA-Kingsley Report Shows Compression in Utilities and Total Operating Expenses
A new report from the Building Owners and Managers Association (BOMA) International and Kingsley Associates shows that property professionals are trimming building operating expenses to stay competitive in today’s challenging marketplace. The report, which analyzes data from BOMA International’s 2010 Experience Exchange Report® (EER), revealed a $0.09 (1.1 percent) decrease in total operating expenses for U.S. private-sector buildings during 2009.
