Anyone who has had to take a trip to the hospital, maybe to visit a sick friend or meet a new niece or nephew, knows trying to navigate a large, complex medical campus can quickly become overwhelming. Between locked staff-only areas, hallway after hallway that look exactly the same, and myriad entrances and parking garages, your hospital trip can become a frustrating experience.
University Health System, located in San Antonio, Texas, has partnered with Gozio Health to remedy this situation by creating a mobile wayfinding platform for its campus. Gozio used a robot, cleverly named Magellan, to roam the hospital to capture data and create detailed maps of the building spaces and campus.
As soon as visitors step out of their car in the parking garage, the University Health System mobile wayfinding platform provides turn-by-turn, Blue Dot navigation through the entire campus.
Innovations in healthcare wayfinding
The tool allows patients, visitors, and hospital staff to use their smartphone to efficiently navigate to any location on campus, from the maternity ward to the emergency room, to a specific doctor’s office, even the nearest vending machine. It also helps users avoid any “Seinfeld”-esque “lost in the garage” issues; the tool marks the individual spot where the user parked.
Gozio's robot, Magellan.
In addition to wayfinding functions, the app gives patients and visitors immediate access to physician directories, electronic medical records, and the ability to view hospital amenities, an important feature according to Joshua Titus, CEO and Founder of Gozio Health.
“For hospitals to remain competitive, they must provide patients with a digital platform that features location-based services, appointment scheduling, and access to their patient portal from their smartphone,” said Titus.
Based on statistics from Gozio, 85% of users that install the wayfinding app to navigate to a destination within a hospital will return to the app to use the other features such as for scheduling appointments and viewing their medical records.
The University Health System mobile wayfinding platform also includes access to 28 satellite clinics and urgent care centers, covering more than three million square feet of navigation.
Related Stories
AEC Tech | Apr 19, 2022
VDC maturity and the key to driving better, more predictable outcomes
While more stakeholders across the AEC value chain embrace the concept of virtual design and construction, what is driving the vastly different results that organizations achieve? The answer lies within an assessment of VDC maturity.
AEC Tech | Apr 13, 2022
Morphosis designs EV charging station for automaker Genesis
LA-based design and architecture firm Morphosis has partnered with automotive luxury brand Genesis to bring their signature brand and styling, attention-to-detail, and seamless customer experience to the design of Electric Vehicle Charging (EVC) Stations.
AEC Tech | Apr 13, 2022
A robot automates elevator installation
Schindler—which manufactures and installs elevators, escalators, and moving walkways—has created a robot called R.I.S.E. (robotic installation system for elevators) to help install lifts in high-rise buildings.
Hotel Facilities | Apr 12, 2022
A virtual hotel to open in the metaverse
A brand of affordable luxury hotels that launched in 2008, citizenM has announced it will purchase a digital land site in The Sandbox, a virtual game world owned by Animoca Brands.
Modular Building | Mar 31, 2022
Rick Murdock’s dream multifamily housing factory
Modular housing leader Rick Murdock had a vision: Why not use robotic systems to automate the production of affordable modular housing? Now that vision is a reality.
AEC Tech Innovation | Mar 9, 2022
Meet Emerge: WSP USA's new AEC tech incubator
Pooja Jain, WSP’s VP-Strategic Innovation, discusses the pilot programs her firm’s new incubator, Emerge, has initiated with four tech startup companies. Jain speaks with BD+C's John Caulfield about the four AEC tech firms to join Cohort 1 of the firm’s incubator.
AEC Tech | Feb 11, 2022
Trimble Dimensions+ 2022 Call for Speakers Now Open
Trimble has opened its Call for Speakers for the Trimble Dimensions+ 2022 User Conference, which will be held November 7-9 at the Venetian Resort in Las Vegas.
Coronavirus | Jan 20, 2022
Advances and challenges in improving indoor air quality in commercial buildings
Michael Dreidger, CEO of IAQ tech startup Airsset speaks with BD+C's John Caulfield about how building owners and property managers can improve their buildings' air quality.
Architects | Dec 20, 2021
Digital nomads are influencing design
As our spaces continue to adapt to our future needs, we’ll likely see more collaborative, communal zones where people can relax, shop, and work.
AEC Tech | Dec 16, 2021
Autodesk to Acquire Cloud Based Estimating Company ProEst
Autodesk, Inc. is acquiring ProEst, a cloud-based estimating solution that enables construction teams to create estimates, perform digital takeoffs, generate detailed reports and proposals and manage bid-day processes. Autodesk plans to integrate ProEst with Autodesk Construction Cloud, a comprehensive construction management platform connecting teams, data and workflows across the entire building lifecycle.
