The building design and construction industry must embrace change now. Stresses with finding talent, budgets, schedules, and the needs of clients call for change in approach. Companies are looking not only at how we work, but how we work with others.
My role as Chief Process Officer at HKS has allowed me to take a critical look at our operations within the firm, how we embrace our role in the design process, and how we set up our talent for success. This year, I combined that role with chairing the Board of the Lean Construction Institute, which allowed me to have conversations about the industry while tackling those same conversations within the firm.
The 2019 Lean Construction Institute Congress, held in Fort Worth, Texas, Oct. 14-18, was attended by more than 1,600 owners, architects, consultants, engineers, constructors, and trade contractors. LCI Congress featured more than 30 educational sessions and 75 presentations focused on Lean in the design and construction industry. I attended many of these sessions and offer the following takeaways, all of which focus on how we build stronger teams and contribute more value to our clients:
• More is not more: The opening keynote was not from a well-versed-in-Lean evangelist. Greg McKeown, author of Essentialism, The Disciplined Pursuit of Less, spoke about the power of less but better. He challenged us with these simple steps:
1. Explore. What is something essential for you right now that you are under-investing in?
2. Eliminate. What is something nonessential that you are over investing in?
3. Execute. How can you make it as easy as possible to transition the time you spend to the essential things?
Lean thinking encourages teams to add value (essential) by eliminating waste (non-essential) from all work efforts. McKeown’s insight can help us recognize and identify simply what is easy for us to do—take on more that is nonessential. As part of a team, agree together on what is essential and nonessential, get consensus, and build more value.
• Integrate evidence-based design through Lean thinking: Lean encourages value-based decision making with an all-team collaborative work environment. Evidence-based design reinforces the idea that we should be making decisions built on proven research. Using Lean methods for research, understanding customer needs, and applying the EBD research to solve problems is a pairing that maximizes the team’s efforts.
• This is a humble place—leave your egos at the door: The LCI Congress is a unique gathering of owners, designers, developers, project coaches, contractors, and trade contractors to discuss what worked and what didn’t with their projects. They share their mistakes—and how to fix them—even with competitors. The same for project teams. Multiple case studies presented their project stories, discussing their successes and failures. Teams represented different companies and disciplines of work but talked as one unit. The overall message: To effectively solve problems we must use our expertise, not our egos.
Also see: Movers + Shapers Report - Lean and Mean
• We are here to learn: Mike Staun, formerly with Proctor and Gamble, talked about the most pressing challenges in construction today and how Lean IPD can solve them. Stan Davis and Shernette Kydd with Cook Children’s Medical Center talked about strategic thinking with both healthcare project delivery and healthcare delivery. Merck’s journey, told by George Cusick, focused on growth demands based on customers’ needs and how working with Tier 1 construction partners helped meet those needs. No one claimed to have all the answers, but they all wanted to learn.
• Building relationships is the key: Our projects serve a greater purpose; they serve communities and the people in them. Engaging with the community for a purpose bigger than ourselves is an easy way to build strong relationships on teams. Teams that have strong relationships and Lean cultures of improvement can openly tackle problems and find innovative solutions. And they perform better.
• Mental health is a construction industry issue: Building design and construction can be a stressful profession. Statistics shared at the Congress showed that the construction suicide rate is four times the national average and is the leading cause of construction fatalities. The decline in talent entering related fields, the stress of budgets and schedules, and increased expectations add to those strains. We should watch out for our team members and the warning signs of depression, and encourage them to get help.
• Have fun: Whether it was in the Advanced Practitioners session, where industry leaders shared ideas, or in individual presentations, bringing back the fun was a common theme at LCI Congress. Developing a strong bond with your project team, regardless of your background, allows you to solve conflicts and still have fun.
Related Stories
Sports and Recreational Facilities | Mar 11, 2015
Foster + Partners wins bid for 2022 World Cup centerpiece stadium in Qatar
Norman Foster described the design as “an exciting step forward in stadium design—it will be the first to break the mold of the free-standing suburban concept, and instead anticipates the grid of this future city.”
Architects | Mar 10, 2015
German architect Frei Otto named 2015 Pritzker Architecture Prize laureate
The news comes a day after the visionary architect, 89, died in his native Germany.
Modular Building | Mar 10, 2015
Must see: 57-story modular skyscraper was completed in 19 days
After erecting the mega prefab tower in Changsha, China, modular builder BSB stated, “three floors in a day is China’s new normal.”
Sponsored | Metals | Mar 10, 2015
Metal Building Systems: A Rising Star in the Market
A new report by the Metal Building Manufacturer's Association explains the entity's efforts in refining and extending metal building systems as a construction choice.
Retail Centers | Mar 10, 2015
Retrofit projects give dying malls new purpose
Approximately one-third of the country’s 1,200 enclosed malls are dead or dying. The good news is that a sizable portion of that building stock is being repurposed.
Retail Centers | Mar 10, 2015
Orlando's Skyscraper to be world's tallest roller coaster
The Skyscraper is expected to begin construction later this year, and open in 2016. It will stand at 570 feet.
Museums | Mar 9, 2015
Architecture based on astronomy principles for new planetarium in Shanghai
The ancient Chinese civilization left some of the earliest records of humans studying the stars and skies. To exhibit this long history, a new planetarium and astronomy museum is planned for construction in Shanghai.
Architects | Mar 9, 2015
Study explores why high ceilings are popular
High ceilings give us a sense of freedom, new research finds
Cultural Facilities | Mar 9, 2015
London council nixes plans to rebuild the Crystal Palace
Plans for the new Crystal Palace Park were scrapped when the city and the project's developer could come to an agreement before the 16-month exclusivity contract expired.
Office Buildings | Mar 7, 2015
Chance encounters in workplace design: The winning ticket to the innovation lottery?
The logic behind the push to cultivate chance encounters supposes that innovation is akin to a lottery. But do chance encounters reliably and consistently yield anything of substance?
