The building design and construction industry must embrace change now. Stresses with finding talent, budgets, schedules, and the needs of clients call for change in approach. Companies are looking not only at how we work, but how we work with others.
My role as Chief Process Officer at HKS has allowed me to take a critical look at our operations within the firm, how we embrace our role in the design process, and how we set up our talent for success. This year, I combined that role with chairing the Board of the Lean Construction Institute, which allowed me to have conversations about the industry while tackling those same conversations within the firm.
The 2019 Lean Construction Institute Congress, held in Fort Worth, Texas, Oct. 14-18, was attended by more than 1,600 owners, architects, consultants, engineers, constructors, and trade contractors. LCI Congress featured more than 30 educational sessions and 75 presentations focused on Lean in the design and construction industry. I attended many of these sessions and offer the following takeaways, all of which focus on how we build stronger teams and contribute more value to our clients:
• More is not more: The opening keynote was not from a well-versed-in-Lean evangelist. Greg McKeown, author of Essentialism, The Disciplined Pursuit of Less, spoke about the power of less but better. He challenged us with these simple steps:
1. Explore. What is something essential for you right now that you are under-investing in?
2. Eliminate. What is something nonessential that you are over investing in?
3. Execute. How can you make it as easy as possible to transition the time you spend to the essential things?
Lean thinking encourages teams to add value (essential) by eliminating waste (non-essential) from all work efforts. McKeown’s insight can help us recognize and identify simply what is easy for us to do—take on more that is nonessential. As part of a team, agree together on what is essential and nonessential, get consensus, and build more value.
• Integrate evidence-based design through Lean thinking: Lean encourages value-based decision making with an all-team collaborative work environment. Evidence-based design reinforces the idea that we should be making decisions built on proven research. Using Lean methods for research, understanding customer needs, and applying the EBD research to solve problems is a pairing that maximizes the team’s efforts.
• This is a humble place—leave your egos at the door: The LCI Congress is a unique gathering of owners, designers, developers, project coaches, contractors, and trade contractors to discuss what worked and what didn’t with their projects. They share their mistakes—and how to fix them—even with competitors. The same for project teams. Multiple case studies presented their project stories, discussing their successes and failures. Teams represented different companies and disciplines of work but talked as one unit. The overall message: To effectively solve problems we must use our expertise, not our egos.
Also see: Movers + Shapers Report - Lean and Mean
• We are here to learn: Mike Staun, formerly with Proctor and Gamble, talked about the most pressing challenges in construction today and how Lean IPD can solve them. Stan Davis and Shernette Kydd with Cook Children’s Medical Center talked about strategic thinking with both healthcare project delivery and healthcare delivery. Merck’s journey, told by George Cusick, focused on growth demands based on customers’ needs and how working with Tier 1 construction partners helped meet those needs. No one claimed to have all the answers, but they all wanted to learn.
• Building relationships is the key: Our projects serve a greater purpose; they serve communities and the people in them. Engaging with the community for a purpose bigger than ourselves is an easy way to build strong relationships on teams. Teams that have strong relationships and Lean cultures of improvement can openly tackle problems and find innovative solutions. And they perform better.
• Mental health is a construction industry issue: Building design and construction can be a stressful profession. Statistics shared at the Congress showed that the construction suicide rate is four times the national average and is the leading cause of construction fatalities. The decline in talent entering related fields, the stress of budgets and schedules, and increased expectations add to those strains. We should watch out for our team members and the warning signs of depression, and encourage them to get help.
• Have fun: Whether it was in the Advanced Practitioners session, where industry leaders shared ideas, or in individual presentations, bringing back the fun was a common theme at LCI Congress. Developing a strong bond with your project team, regardless of your background, allows you to solve conflicts and still have fun.
Related Stories
| Sep 15, 2014
Gen-Y-focused multifamily development under way in L.A.
The new urban residential community at 1001 S. Olive Street will offer open floor plans consisting of 64 studios, 109 one bedroom units, and 28 two-bedroom units, ranging in size from approximately 500 sq ft to 1,100 sq ft.
| Sep 14, 2014
Ranked: Top Veterans Administration sector AEC firms [2014 Giants 300 Report]
CannonDesign, Clark Group, and URS top BD+C's rankings of the nation's largest Veterans Administration building sector design and construction firms, as reported in the 2014 Giants 300 Report.
Sponsored | | Sep 13, 2014
5 common questions leaders should never ask
Asking the right questions can help business leaders to anticipate changes, seize opportunities and move their firms in new directions. SPONSORED CONTENT
| Sep 13, 2014
Why CEOs shouldn’t be afraid to ask for outside help
An oven-overlooked factor in assessing the success of a leader, according to organizational development consultant Brook Manville, is his or her ability to go far outside the organization to get help in solving problems. SPONSORED CONTENT
Sponsored | | Sep 13, 2014
Right Way Plumbing finishes first at Max Planck Florida Institute
The Max Planck Florida Institute consists of a three-story, 100,000-sf scientific research facility with 30,000 feet of copper joined with Viega ProPress fittings.
| Sep 12, 2014
Total immersion: Has virtual reality's time finally come?
The emergence of low-cost VR technology means that anyone with a few hundred bucks and a decent workstation can get in the game. But, as our experts reveal, pulling off VR is not so simple.
| Sep 12, 2014
Will on-site parking remain king in the development world?
In spite of the trend away from multi-car residences, not much has changed with regard to parking spot allocations within apartment buildings and other multi-unit residential developments, writes GS&P's Doug Sharp.
| Sep 11, 2014
5 competing designs unveiled for Presidio Parklands in San Francisco
To turn the underdeveloped area by Chrissy Field into new public space, San Francisco's Presidio Trust unveiled the five designs by five teams they invited earlier this year.
| Sep 11, 2014
Cintas invites public to vote for 'America's best restroom'
For the 13th consecutive year, Cintas Corporation is back with its popular America’s Best Restroom Contest. A team of survey editors once again scanned the country for the most creative and clean public restrooms and produced a crop of nominees sure to please.
| Sep 10, 2014
Ranked: Top transit facility sector AEC firms [2014 Giants 300 Report]
Leo A Daly, URS, and Skanska head BD+C's rankings of the largest transit facility sector design and construction firms, based on the 2014 Giants 300 Report.
