The building design and construction industry must embrace change now. Stresses with finding talent, budgets, schedules, and the needs of clients call for change in approach. Companies are looking not only at how we work, but how we work with others.
My role as Chief Process Officer at HKS has allowed me to take a critical look at our operations within the firm, how we embrace our role in the design process, and how we set up our talent for success. This year, I combined that role with chairing the Board of the Lean Construction Institute, which allowed me to have conversations about the industry while tackling those same conversations within the firm.
The 2019 Lean Construction Institute Congress, held in Fort Worth, Texas, Oct. 14-18, was attended by more than 1,600 owners, architects, consultants, engineers, constructors, and trade contractors. LCI Congress featured more than 30 educational sessions and 75 presentations focused on Lean in the design and construction industry. I attended many of these sessions and offer the following takeaways, all of which focus on how we build stronger teams and contribute more value to our clients:
• More is not more: The opening keynote was not from a well-versed-in-Lean evangelist. Greg McKeown, author of Essentialism, The Disciplined Pursuit of Less, spoke about the power of less but better. He challenged us with these simple steps:
1. Explore. What is something essential for you right now that you are under-investing in?
2. Eliminate. What is something nonessential that you are over investing in?
3. Execute. How can you make it as easy as possible to transition the time you spend to the essential things?
Lean thinking encourages teams to add value (essential) by eliminating waste (non-essential) from all work efforts. McKeown’s insight can help us recognize and identify simply what is easy for us to do—take on more that is nonessential. As part of a team, agree together on what is essential and nonessential, get consensus, and build more value.
• Integrate evidence-based design through Lean thinking: Lean encourages value-based decision making with an all-team collaborative work environment. Evidence-based design reinforces the idea that we should be making decisions built on proven research. Using Lean methods for research, understanding customer needs, and applying the EBD research to solve problems is a pairing that maximizes the team’s efforts.
• This is a humble place—leave your egos at the door: The LCI Congress is a unique gathering of owners, designers, developers, project coaches, contractors, and trade contractors to discuss what worked and what didn’t with their projects. They share their mistakes—and how to fix them—even with competitors. The same for project teams. Multiple case studies presented their project stories, discussing their successes and failures. Teams represented different companies and disciplines of work but talked as one unit. The overall message: To effectively solve problems we must use our expertise, not our egos.
Also see: Movers + Shapers Report - Lean and Mean
• We are here to learn: Mike Staun, formerly with Proctor and Gamble, talked about the most pressing challenges in construction today and how Lean IPD can solve them. Stan Davis and Shernette Kydd with Cook Children’s Medical Center talked about strategic thinking with both healthcare project delivery and healthcare delivery. Merck’s journey, told by George Cusick, focused on growth demands based on customers’ needs and how working with Tier 1 construction partners helped meet those needs. No one claimed to have all the answers, but they all wanted to learn.
• Building relationships is the key: Our projects serve a greater purpose; they serve communities and the people in them. Engaging with the community for a purpose bigger than ourselves is an easy way to build strong relationships on teams. Teams that have strong relationships and Lean cultures of improvement can openly tackle problems and find innovative solutions. And they perform better.
• Mental health is a construction industry issue: Building design and construction can be a stressful profession. Statistics shared at the Congress showed that the construction suicide rate is four times the national average and is the leading cause of construction fatalities. The decline in talent entering related fields, the stress of budgets and schedules, and increased expectations add to those strains. We should watch out for our team members and the warning signs of depression, and encourage them to get help.
• Have fun: Whether it was in the Advanced Practitioners session, where industry leaders shared ideas, or in individual presentations, bringing back the fun was a common theme at LCI Congress. Developing a strong bond with your project team, regardless of your background, allows you to solve conflicts and still have fun.
Related Stories
| Apr 3, 2013
Construction spending up 20% since 2011, growth will continue, says Gilbane report
The monthly rate of construction spending is up 20% in 24 months and increased in 18 of the last 24 months, which is a good leading indicator for new construction work in Q3-Q4 2013, according to Gilbane's latest Market Conditions in Construction report.
| Apr 3, 2013
5 award-winning modular buildings
The Modular Building Institute recently revealed the winners of its annual Awards of Distinction contest. There were 42 winners in all across six categories. Here are five projects that caught our eye.
| Apr 2, 2013
6 lobby design tips
If you do hotels, schools, student unions, office buildings, performing arts centers, transportation facilities, or any structure with a lobby, here are six principles from healthcare lobby design that make for happier users—and more satisfied owners.
| Apr 2, 2013
4 hospital lobbies provide a healthy perspective
A carefully considered entry zone can put patients at ease while sending a powerful branding message for your healthcare client. Our experts show how to do it through four project case studies.
| Apr 2, 2013
Green building consultant explores the truth about green building performance in new book
A new book from leading sustainability, green building author and expert Jerry Yudelson challenges assumptions about the value of sustainable design and environmentally-friendly buildings.
| Mar 29, 2013
Stanford researchers develop nanophotonic panel that reflects sun's heat out of the atmosphere
Researchers at Stanford University have developed a nanophotonic material that not only reflects sunlight, but actually beams the thermal energy out of the earth's atmosphere.
| Mar 29, 2013
Detroit's historic Whitney Building to be renovated for hotel, apartments
Detroit's David Whitney Building, a 19-story landmark erected in 1915, will be renovated for an Aloft hotel and apartments.
| Mar 29, 2013
PBS broadcast to highlight '10 Buildings That Changed America'
WTTW Chicago, in partnership with the Society of Architectural Historians, has produced "10 Builidngs That Changed America," a TV show set to air May 12 on PBS.
| Mar 29, 2013
Shenzhen projects halted as Chinese officials find substandard concrete
Construction on multiple projects in Guangdong Province—including the 660-m Ping'an Finance Center—has been halted after inspectors in Shenzhen, China, have found at least 15 local plants producing concrete with unprocessed sea sand, which undermines building stabity.
| Mar 29, 2013
Pearce Brinkley Cease + Lee joins Clark Nexsen
Clark Nexsen, PC, headquartered in Norfolk, Va., has announced that the architecture firm Pearce Brinkley Cease + Lee (PBC+L) of Raleigh and Asheville, NC, has officially joined Clark Nexsen.
