Ever guide someone through even the simplest computer issue over the phone? There's a good chance the experience didn't go well.
You can't see what the person is looking at. He or she can't understand what you're referencing. It could get really frustrating to even just guide someone through printing a document. Command 'P!' "What's that?"
A new augmented reality app is trying to make processes like this much easier. Core 77 found Remote AR, an app by Scope AR that connects users with off-site experts and allows them to see exactly what they are seeing through a smartphone or tablet camera.
Then, both the user and the expert can draw instructions and arrows onto the screen.
This AR app can work very well for visual-based learners, and for tech users that are in a pinch when an IT worker is not around.
It also offers applications for the commercial buildings market. For example, product manufacturers and Building Teams can utilize the app to help guide facilities teams through the repair, maintenance, and setup procedures for building systems and equipment.
Check out the demo video of the Remote AR app below.
Related Stories
BIM and Information Technology | Jun 7, 2016
Conquer computational design: 5 tips for starting your journey
Data-driven design expert Nathan Miller offers helpful advice for getting your firm ready to use CD tools and concepts.
BIM and Information Technology | Jun 7, 2016
6 ways smart AEC firms are using computational design methods
Rapid prototyping, custom plug-ins, and data dashboards are among the common applications for computational design.
BIM and Information Technology | May 20, 2016
AIA and Autodesk introduce new feature to automate 2030 Commitment reporting data
The new automated connection will allow the more than 350 AIA 2030 committed firms to report their project and portfolio performance to the DDx directly from Autodesk Insight 360.
AEC Tech | May 10, 2016
Thornton Tomasetti launches new tech company
TTWiiN initially features six products and will add more via its own incubator.
Sponsored | BIM and Information Technology | May 10, 2016
Advanced laser scanning technology supports data collection and modeling efforts for Missouri’s Iatan 1 Power Plant
For the installation of a new heat exchanger, the power division of Black & Veatch contracted an engineering firm to laser scan the site, make a piping model in Autodesk® Revit®, and export it into AutoCAD® to deliver results.
AEC Tech | May 9, 2016
Is the nation’s grand tech boom really an innovation funk?
Despite popular belief, the country is not in a great age of technological and digital innovation, at least when compared to the last great innovation era (1870-1970).
Big Data | May 5, 2016
Demand for data integration technologies for buildings is expected to soar over the next decade
A Navigant Research report takes a deeper dive to examine where demand will be strongest by region and building type.
BIM and Information Technology | May 2, 2016
How HDR used computational design tools to create Omaha's UNO Baxter Arena
Three years after writing a white paper about designing an arena for the University of Nebraska Omaha, HDR's Matt Goldsberry says it's time to cherry-pick the best problem-solving workflows.
Drones | Apr 25, 2016
The Tremco SkyBEAM UAV is the first to be approved by the FAA for nighttime commercial operation
The SkyBEAM UAV is used for identifying energy leaks, rooftop damage, deteriorating façades, and safety issues without requiring scaffolding or cranes.
BIM and Information Technology | Apr 21, 2016
U.K. imposes BIM requirement on government projects
U.S. unlikely to follow suit.
