flexiblefullpage
billboard
interstitial1
catfish1
Currently Reading

New book from HDR explores opportunities for how healthcare organizations can reinvent the patient experience

Industry Research

New book from HDR explores opportunities for how healthcare organizations can reinvent the patient experience

Delta offers a close look at specific activities and behaviors that can help healthcare providers and caregivers discover revolutionary concepts to help them embrace and thrive in the rapid change that surrounds them.


By HDR | October 20, 2016

Pixabay Public Domain

HDR has recently published a new report that explores one of the biggest challenges facing healthcare organizations today: how to respond to increasing unknowns in the industry while encouraging future-focused innovation. Healthcare strategists, retail strategists, lean operation experts, architects, designers, data analysts and engineers worked together to write the report. Named Delta (after the fourth letter in the Greek alphabet) the report examines four different opportunities that emerge from embracing change:

  • Creating a foundation of innovation within healthcare organizations that helps orient problems in an approachable way.
  • Understanding that healthcare providers aren’t being compared to other healthcare providers, they’re being compared to service providers in other industries—creating a need to adopt strategies that translate retail thinking to healthcare.
  • Challenging the common assumptions made about what the patient experience is and how healthcare organizations should be thinking about it. 
  • Imagining a new, more central role for nature in chronic disease management.

Delta offers a close look at specific activities and behaviors that can help healthcare providers and caregivers discover revolutionary concepts to help them embrace and thrive in the rapid change that surrounds them.

A complementary copy of Delta is available for immediate download at: hdrinc.com/delta or a printed copy can be requested by emailing delta@hdrinc.com.

Related Stories

Market Data | Jun 21, 2017

Design billings maintain solid footing, strong momentum reflected in project inquiries/design contracts

Balanced growth results in billings gains in all sectors. 

Industry Research | Jun 15, 2017

Commercial Construction Index indicates high revenue and employment expectations for 2017

USG Corporation (USG) and U.S. Chamber of Commerce release survey results gauging confidence among industry leaders.

Industry Research | Jun 13, 2017

Gender, racial, and ethnic diversity increases among emerging professionals

For the first time since NCARB began collecting demographics data, gender equity improved along every career stage.

Industry Research | May 25, 2017

Project labor agreement mandates inflate cost of construction 13%

Ohio schools built under government-mandated project labor agreements (PLAs) cost 13.12 percent more than schools that were bid and constructed through fair and open competition.

Market Data | May 24, 2017

Design billings increasing entering height of construction season

All regions report positive business conditions.

Market Data | May 24, 2017

The top franchise companies in the construction pipeline

3 franchise companies comprise 65% of all rooms in the Total Pipeline.

Industry Research | May 24, 2017

These buildings paid the highest property taxes in 2016

Office buildings dominate the list, but a residential community climbed as high as number two on the list.

Market Data | May 16, 2017

Construction firms add 5,000 jobs in April

Unemployment down to 4.4%; Specialty trade jobs dip slightly.

Industry Research | May 4, 2017

How your AEC firm can go from the shortlist to winning new business

Here are four key lessons to help you close more business.

Engineers | May 3, 2017

At first buoyed by Trump election, U.S. engineers now less optimistic about markets, new survey shows

The first quarter 2017 (Q1/17) of ACEC’s Engineering Business Index (EBI) dipped slightly (0.5 points) to 66.0.

boombox1
boombox2
native1

More In Category




Contractors

Conflict resolution is a critical skill for contractors

Contractors interact with other companies seventeen times a day on average, and nearly half of those interactions (eight) involve conflicts, according to a report by Dodge Construction Network and Dusty Robotics. The study suggests that specialty trade contractors, in particular, rarely experience good resolution from conflicts. 

halfpage1

Most Popular Content

  1. 2021 Giants 400 Report
  2. Top 150 Architecture Firms for 2019
  3. 13 projects that represent the future of affordable housing
  4. Sagrada Familia completion date pushed back due to coronavirus
  5. Top 160 Architecture Firms 2021